Shipping & Refund
Cart Checkout Acknowledgement
I understand and acknowledge the following: (a) actual product packaging and materials may contain more and/or different information than that shown on the website through which the product(s) are purchased; (b) I will read and follow all labels, warnings and directions in connection with using or consuming the product(s), and will contact a health care provider immediately if I suspect I have a medical problem or reaction; (c) the content on this website is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional; (d) the product(s) purchased are not intended to diagnose, mitigate, treat, cure or prevent any disease or health condition, and I will not use any information or statements contained on the website through which this product is purchased, or contained on or in such product(s), for such purposes.
All orders are shipped within twenty four hours of being received. There are no handling or shipping charges for any order. We ship to all places worldwide where there is a postal service. Once the order is placed, please allow in between seven to ten days for the product to arrive.
We do not handle or store any credit card information. All payments are processed securely through CyberSource an established third party payment processor that currently handles payments for literally thousands of websites on the internet. We do not charge our customers any amount for payment processing. Currently accepted credit cards include Visa, Master Card, American Express and Discover.
Product Return and Refund
How to return a product
We are so confident that you will be satisfied with our Herbal products, we offer a 60 day money back guarantee.If for any reason you are unsatisfied , you may return the packaging with the original receipt to us for a full refund of the products purchase price. Although over 98% of our customers are satisfied with our products and service and we are striving to make this rate of satisfaction 100%, we realize that occasionally some people will not be satisfied. We want you to be happy with our products and services and recommend us to your friends. We will do anything we can to make you, our valued customer, satisfied, by either issuing a refund or replacing the item free of charge, whichever you choose.
Instructions for returning a product:
In order to receive a refund, product packaging must be returned and should be placed in a larger box or padded envelope to insure against damage (use the one we sent you originally!) .
We suggest that you mail it to us return receipt requested and insured, however we will accept any type of delivery service such as Federal Express or UPS etc. Although returns are processed immediately as received, sometimes it takes a while for your credit card company or bank to credit your account. Please allow 2-4 weeks for the credit to show up on your next statement. .